- Announcements
- Water cooler chat
- Stage 4: The customer is always right
- Step 1: Prepare a questionnaire (continued)
- Step 2: Conduct surveys
- Homework
- Conduct the survey. Each team should collect 30 or more responses. 世代職業男女等ある程度幅広い層からデータを集められるようにしてください。
- One person (preferrably Stage 4 manager) from each team needs to bring his/her PC next week.